Lexi.net specializes in providing Internet solutions... Hosting, Website Design, Application Development and Site Management. We take pride in our specialized services and abilities.
"Every project, every program needs a champion. Become an Activator and make champions of those who matter most to you.”
January 21, 2012 - Privacy on Line We must reconsider the "third party" doctrine invented by lower courts in the US, which denies protection for information we share with trusted third parties like "cloud" services that host our email, photos, and documents. The argument must be not on keeping information secret, but on whether we take steps to preserve that information as private, not the "reasonable expectation of privacy.
December 26, 2011 - A Merry Christmas to all and a Happy New Year,
July 26, 2011 - Make social media part of customer support ops Some contact centres haven’t even integrated customer e-mail communication, let alone social media channels, according to a new report from Constellation Research. Why there must be business roles and processes for inquiries coming through the likes of Facebook and Twitter.
With the onset of social media as a channel through which companies want to communicate with customers, one analyst warns these new avenues have yet to be properly integrated into the business to ensure a consistency of experience.
When a customer comment or complaint comes in via a social media site, such as Twitter or Facebook, Read more ...
July 20, 2011 - How Motivation is Driven by Purpose
July 13, 2011 - What your IT guy may know! For many small companies, the IT staff is a single person or even a consultant brought in to handle the business's computing upkeep. Either way, the question of what your IT person knows about the inner workings of the company is well worth asking--because the IT person may know far more about your company, employees, and personal information than you ever thought possible.
Take a look at your server room or server closet, and you'll probably see a bunch of white, gray, and black boxes, lots of wires, and a swarm of blinking lights. If one box was surreptitiously monitoring every piece of data that entered or exited your Internet connection--phone calls, video chats, AIM messages, and so on--could you identify that piece of hardware? What if it was the size of a wall-wart-style power supply, like the one for your home DSL router? What if it wasn't in that room at all, but was tucked above a ceiling tile? Read more ...